Frequently Asked Questions
Morgan Rentals
Bountiful Rentals
Provo Rentals
Bear River Lodge Rentals
General
What Is Your Change/Cancellation Policy?
All reservations must be paid in full at time of booking.
What's Trip Insurance?
Trip insurance allows you to change your reservation up 24 hours prior to your pick up time at no charge, no changes allowed within 24 hours of rental.
Reservation Details
All reservation details are emailed once the reservation has been booked either online or by phone. Please check your email inbox and spam folder for the confirmation. If you cannot locate, it please give us a call or instant message us, we can easily resend your confirmation.
Are Your Machines Street Legal?
No, the only machine we rent that is street legal is our Polaris Slingshot. All other machines must be trailered to a trail head.
Do You Offer a Military Discount?
Yes! We offer a 10% discount for those that have served our country for cabin rentals and/or machine rentals, please bring your military id at check in.
What Time Is Check Out / Check In?
Each Location Has Different Check Out / Check In Policies. Please choose below:
How Old Do I Have To Be?
All Renters Must Be 21 Years Old or Older .
Sunday / Holiday Rentals
The Cabins at Bear River Lodge is open for rentals on Sundays!
Do You Offer Transport Trailers?
Transport Trailers are offered for FREE and are subject to availability. Trailers are not offered at the Bear River Lodge location.
Do You Rent Helmets / Boots / Gloves?
We offer new 2021 BRP full face helmet rentals for $10.00 per day.
Why Am I Charged For Sunday If I Am Not Using It?
We do not charge based on usage, we charge based on machine availability.
What Are Your Hours?
Morgan, Bountiful and Provo:
Damage / Insurance
What Voids Your Damage Agreement?
Don't Drive It Like You Rented It - Drive It Like You Own It!
-
Careless or extreme operation -
Any use of drugs or alcohol -
Tipping or Rolling machines -
Jumping or hill climbing -
Fire -
Submersion -
Racing -
Not returning the vehicle intact
What's Your Insurance?
We do not offer insurance, please contact your personal insurance carrier for any details if your policy covers rentals.
Operating any equipment comes with inherent risks, hazards exist everywhere and is the sole responsibility of the renter to cover any cost of damage while in their possession regardless of fault or action. We rent the latest and most reliable equipment, with us purchasing the equipment brand new every season you have a much more dependable ride.
What's a Damage Agreement?
Operating any equipment comes with inherent risks, hazards exist everywhere and is the sole responsibility of the renter to cover any cost of damage while in their possession regardless of fault or action. We rent the latest and most reliable equipment, with us purchasing the equipment brand new every season you have a much more dependable ride.
What If I Get a Flat Tire?
We expect our machines to come back in the same condition they left our property in. This includes tires, operating any equipment comes with inherent risks, hazards exist everywhere and is the sole responsibility of the renter to cover any cost of damage while in their possession regardless of fault or action.
What Happens If My Belt Brakes?
We expect our machines to come back in the same condition they left our property in. This includes belts, operating any equipment comes with inherent risks, it is the sole responsibility of the renter to cover any cost of damage while in their possession regardless of fault or action. Belts break with inproper operation and is the renters responsibility.
Rolling or Tipping Equipment
Rolling or tipping our machines onto their sides is an automatic $500.00 fee. Regardless of visible damage. This will also void any purchased damage agreements due to negligence and you'll be responsibile to pay in full for repairs, lost rental days and possible transportation to dealerships.
Recovery
Machine recovery fees are $60.00 every half hour, per staff member. Never abandon our equipment.